Chargeback in AR

[sureshs_80]

Hi,

Can anyone explain the uses of Chargeback Invoice & Receipt in AR.

How to use the Chargeback in Invoice & Receipt?

Suresh.S

[Saiprudvi]

Chargeback is also a debit item just like an invoice and an debit memo. But you cannot create a chargeback directly in the invoice window. The main purpose of chargeback is as follows. Assume you have an Invoice of 1000 dollars for a customer. The customer sends a check for 900 dollars i.e short pays the invoice because of some reason. So you need to research on that reason and see whether he is right in short paying and needs to be given a credit memo for 100 dollars or he is wrong and needs to pay that 100 dollatrs as well. For doing this it may take some time and till then you dont want to keep the opriginal invoice open. So you apply the 900 dollarfs receipt to the 1000 dollars invoice in the recipts window and click on the chargeback button below. What it does is it completely closes the actual invoice and creates a chargeback(debit item) for 100 dollars. So this wil be further used to do the research.

thanks,
sai