refund to customer

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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SRINIBAS
Posts: 15
Joined: Mon Sep 10, 2007 12:44 am
Location: India

refund to customer

Post by SRINIBAS »

i have an issue.
the client entered into rent agreement last year.he gave all the rent money in adv and accounting was done in the legacy system.on jan 08 he terminates the contract.so we have to refund him the propertionate adv money.and also offset the unearned revenue to that extent which lies in the balance sheet from the last year.how to make this in receivable module.
need urgent feed back.in our newly implemented receivable module there in no transaction exist for that customer
so how to offset unearned revenue a/c
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