Items shipped but lines in Booked status

[mspencer3]

Hi,

I have a sales order were the items have shipped but the line status is still in Booked status. I also confirmed that the workflow never started for the items so i assume thats why the line status did not change. Anyone seen this before? Thank for your feedback.

[admin]

Hi,
Pl check what is your workflow assigned and secondly check if you executed request "Workflow Background Process" then in the parameters select "OM Order Line", deferred Yes & timeout No. Update us with findings and results. tks

[mspencer3]

Hi I ran the workflow background process and it completed successfully but the lines are still in Booked status. I have attached screenshots. It strange that there is not workflow. After i ran the trip stop to interface line 1 its okay but the remaining lines will not change from Book status. Thank you for your input.

[admin]

Kindly send step by step screen shots at info@erpstuff.com let me have a look if of any help. tks

[ArrowsolTraining]

yes i am looking for this help
thank you