RMA Credit Memo against Zero Invoice
Posted: Thu Apr 07, 2011 6:17 am
Hi All,
We are doing an RMA, Using Order number in Reference tab, system generating Creadit memo and automatically adjusting against Invoice, as we used Credit Invoice in reference field.
Here problem is already we got AR receipt against invoice we adjusted it and invoice is showing as Zero. But RMA credit memo Automatically adjusting to invoice even it is zero and now it is showing nagative amount.
Please suggest me, how to avoid this invoice with nagative amount.
Thanks,
Surya
We are doing an RMA, Using Order number in Reference tab, system generating Creadit memo and automatically adjusting against Invoice, as we used Credit Invoice in reference field.
Here problem is already we got AR receipt against invoice we adjusted it and invoice is showing as Zero. But RMA credit memo Automatically adjusting to invoice even it is zero and now it is showing nagative amount.
Please suggest me, how to avoid this invoice with nagative amount.
Thanks,
Surya