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How to Return to Customer for Excess Payment

Posted: Sun Nov 22, 2009 11:57 am
by nadh.oracleapps@yahoo.com
Version R12/11i? = All
Instance PROD/TEST/VIS? = All
Module? = Receivables Manager
OS? = Windows

Dear Members,

We have excess balance and need ti return to Customer. Insted of using Customer Netting is there any funtionality. Just like Refund in Payables.

Thanks

Posted: Sun Nov 22, 2009 1:57 pm
by karthikeyanp1981
Please create a refund from Receivables > Receipts screen .... which will in turn create an invoice in Payables with type as "Payment Request" and customer will appear as supplier ... You can proceed to make payment just like any other payable invoice .. provided ..if you are in Release 12 ..

Posted: Mon Nov 23, 2009 2:53 pm
by nadh.oracleapps@yahoo.com
Thanks for Reply Karthik