ERPstuff - Oracle EBS Community

Hello Guys,

My client created a credit memo for one of the customer.They created a tax but forgot to put the actual amount in credit memo.So it is showing negative value(which means we have to credit it to the customer).

Now should i create a new credit memo with that amount or just click credit refund and refund it back to the customer

Hi shilpapotla

If you apply this CM to invoice, you can make another CM with right amount & if you don't apply this CM to invoice make this CM is un-complete then update the amounts.

Thanks
Hisham