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Invoices unavailable for Payments

Posted: Fri Feb 13, 2009 3:16 am
by appsforme
Hi,

when making payments through payments work bench none of the invoices are available/populating while searching in "ENTER/ Adjust " window.

But if i select "pay in full" option from invoice work bench invoice payment is possible. Kindly suggest a solution.

Thanks in Advance

Posted: Fri Feb 13, 2009 3:21 am
by bmr_mahendra
Hi,

Please check the invoice payment method in Invoice workbenth(Check\Electronic\Wire\Clearing).

Make sute that you are selecting the same payment method as per the invoice in Payment workbench.

Please let me know if this helps.

Thanks,
Mahendra

Posted: Fri Feb 20, 2009 11:29 am
by smishra0oracle
Pl. check payable option, Payment tab , Uncheck the option pay in full.

Posted: Mon Mar 09, 2009 4:12 am
by Roopa
If your selecting payment method as eletronic while booking the invoice and if your selecting manual payments in payment workbench, then it wont pick the invoices.

Insted select quick as payment type and make the payment.

Hope this will solve your problem

Regards,
Roopa

Posted: Mon Mar 09, 2009 5:08 am
by abhyankarnarayan
Hi,

If you are in R12, you need to carefully setup the payment process profile and the related payable document. Difference in payment methods in the invoice workbench, difference in currency, due date of payment etc can be other reasons why the invoice is not shown in the payment workbench.

Narayan