ERPstuff - Oracle EBS Community

Hi,

I have created a Deposit (commitment) Invoice to record a deposit received from a customer. The receipt was also created and applied to the Deposit Invoice.

The entries were:

Receivable Dr. 1000
To Customer Deposita/c 1000

Bank a/c Dr. 1000
To Receivable a/c 1000


Now the customer wants his deposit back. How do we make a refund to the customer?

Hi

Create the same Customer as Supplier in Payables and Link the Customer Number and Tax Registration Number.

Then create an Invoice Debiting

Customer Deposit A/c Dr
Liability A/c Cr

While making Payment

Liability A/c Dr
Bank A/c Cr

Run the Supplier Customer Netting report to ensure the amounts are cleared in Payables Module

Hope this helps

Regards
Sivakumar

Siva i think it is possible in R12 only,it is manadatry to give the customer no only or Tax registaration is OK or both
thanks for ur explanation...ur comming with the solution where all are quite