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Buyer takes no action
Posted: Thu Nov 08, 2007 2:50 am
by AIMAM
Hello,
we are having a problem with a specific Purchase Order that buyer cannot approve and forward to the next level in the hierarchy.
When buyer press the button "forward" the buyer appears in the action history as taking no action and the document is still with him.
What can be wrong ? How to fix it ?
Please help...
Posted: Fri Nov 16, 2007 8:26 am
by smsswiss
hi
as far as i know this message only shows when you transfer any document type (PO/REQ) from the owner of the document to someone else, using forward Documents form.
PO=>Management=>forward Documents.
Thank you
Posted: Wed Nov 21, 2007 10:16 am
by raazintouch
Hey,
Check out document assigments of the buyer "whether buyer can forward" option is enables.
Regards
Posted: Thu Nov 22, 2007 9:46 am
by pshriganesh
Hi,
For this, you need to enable "Owner can approve" check box in document types for respective type of PO / PR....
Nav: Setup > Purchasing > Document Types (for respective PO/PR)
If the document status is incomplete(after pressed approve button)then, check the approval assignments for that respective user's position/job...
Nav: Setup > Approvals > Approval Assignments.
Check that corresponding user is available in hierarchy or not.....if u modify any data in hierarchy structure then u need to run "Fill employee hierarchy report" ....
Posted: Mon Nov 26, 2007 11:26 am
by Arshadimrany
Hi,
Run Workflow background process for " PO Approval".
Regards,
Arshad