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Balance forward billing is enabled error

Posted: Sat Apr 27, 2013 4:20 am
by admin
While creating invoice using autoinvoice you may get following error if profile is not enabled on customer site,

Balance forward billing is enabled for this customer at the account level, but is either disabled or not defined at site level.

Search customer site and click on profile tab and it will ask Yes/No to create the profile. Click Yes and then retest the issue.

tks