RMA Credit Memo against Zero Invoice

[suryabpc]

Hi All,

We are doing an RMA, Using Order number in Reference tab, system generating Creadit memo and automatically adjusting against Invoice, as we used Credit Invoice in reference field.

Here problem is already we got AR receipt against invoice we adjusted it and invoice is showing as Zero. But RMA credit memo Automatically adjusting to invoice even it is zero and now it is showing nagative amount.

Please suggest me, how to avoid this invoice with nagative amount.

Thanks,
Surya

[weltarun]

Hi Sury


When you define transaction type in AR, there is check box allow over application, you need to uncheck that check box.

After above setup, system will recognize the transaction as below.

When you import RMA credit memo and reference invoice already applied to against the receipt, in that case system will not allow you to import credit memo in AR till you will not unapply the receipt or either allow the over application check box.